Returns:

Cecil & Merl accepts returns on all non-consumable items within 14 days of delivery. If your return exceeds the 14 day period, you will recieve store credit for the full amount of the item. Shipping and handling costs are non-refundable. Please return merchandise with original tags and packaging and unused.

How to return an item:

All returns must be authorized by Cecil & Merl. Please send your return request to info@cecilandmerl.com with your order number and list of items you would like to return. Upon receipt of a confirmation email, pack the merchandise in the original package if possible and send pre-paid and insured to:

Attn: Returns
Cecil & Merl
605 Carlton Ave

Brooklyn, NY 11238

Take Note: Cecil & Merl will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received, we will credit the card used to make the original purchase. Cecil & Merl will process your return immediately but the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company. Most refunds post within 48hrs.

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